Voice-Driven AI Interface for Collecting Patient-Reported Outcomes

Promptly Health a Portuguese digital health company tackled the challenge of collecting structured clinical data from patients who may lack digital proficiency or internet access. They developed and validated an AI-enhanced system for collecting Patient-Reported Outcome Measures (PROMs) using Interactive Voice Response (IVR) technology. This innovative solution allows patients to answer standardized health questionnaires by phone

Application of AI and voice technology to collect patient-reported outcomes (PROMs) via phone-based interfaces improving accessibility and maintaining data validity for populations with limited digital literacy